Lost or never received your access code? Your administrator can issue a new one immediately from Team Access — it takes a few seconds and the old code stops working straight away.

New phone, or lost your authenticator? Your two-factor setup is tied to your old device. Ask your administrator to reissue your access — you'll be prompted to scan a fresh QR code on your next sign-in.

Already signed in and just want to change your password? Open Settings inside the app — you don't need an administrator for that.

Administrator: cgooding@activo.ca